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info@myfavoritebeautylounge.com   |   (713) 693-2867
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Our Policies

Arrival
Appointments are preferred; Walk-Ins are welcome. We ask that you arrive 10 minutes prior to your first treatment. This allows you time to complete a short health intake form and then prepare for your treatment. We are interested in understanding your goals and want to take the appropriate time. Credit card information is required to make an appointment. This is to ensure that you are serious and will be attending your appointment. Your card will NOT be charged unless you miss your appointment.

Cancellation
We value your business and appreciate your cooperation with our cancellation policy. Please respect our scheduling by keeping appointments whenever possible and providing a minimum of 24 hour notice when canceling or rescheduling appointments. Because your services are guaranteed reservations reserved for you, full payment is required.
In the event that you unable to keep your scheduled appointment, please contact us by phone 713 My-Favorite (693-2867) at least 24 hours prior to your scheduled appointment. If you can not reach us, leave a message on our voicemail. If we do not hear from you and you do not keep your appointment you will be subject to $25 charge and/or forfeit of that session.

Late Shows
Out of respect please arrive prior to your scheduled treatment. Arriving late will simply limit the time for your treatment. Your treatment will end on time so that the next client is not delayed. You will also be expected to pay the full amount of what would have been your treatment time should you arrive late to your appointment. In the case that we are running late, you will receive your full scheduled treatment time.

Return/Exchange
We do not accept exchanges, returns or refunds. If you have any questions about our service, results or expectations please ask before you schedule an appointment. We will always discuss all your concerns during your consultation. Typically a series of treatments are required before you can see results. For best results we recommend four to eight sessions every four weeks. Keep in mind that good results are expected but there will be no guarantee or warranty as to actual results as results vary from person to person.

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